How to complain
Complaints about legal issues, basis of the examination, exam procedure, assessment
Guide: How to complain (pdf)
The completed complaint form must be submitted electronically.
Do you have any questions?
Before you complain, it is a good idea to enter into a dialogue with your student counsellor. The student counsellor can help you to clarify, firstly, whether there is a basis for a complaint, and secondly, what you, if appropriate, should emphasise in your complaint.
Questions or any technical challenges in connection with the submission of complaints can be sent to firstname.lastname@example.org