How to complain

Complaints about legal issues, basis of the examination, exam procedure, assessment

Guide: How to complain (pdf)

Complaint form

The completed complaint form must be submitted electronically. 

Complaint form for complaints about the basis of the exam, the exam process or the exam assessment

Complaint form for complaints about legal issues

Do you have any questions?

Before you complain, it is a good idea to enter into a dialogue with your student counsellor. The student counsellor can help you to clarify, firstly, whether there is a basis for a complaint, and secondly, what you, if appropriate, should emphasise in your complaint.

Questions or any technical challenges in connection with the submission of complaints can be sent to